After-Care Instructions

Tips to Remember Laser Hair Removal

Soprano ICE Platinum

• Each client's results will vary due to their age, genetics, family background, skin type and hormonal imbalances. Please keep these expectations and guidelines in mind, as your results will depend on them!
• Results may vary due to skin type, hair colour, thickness, hormones and even genetics. Laser hair removal needs patience, commitment and time.
• Depending on the hair type, skin type and body regions, 6 to 8, even 12 treatments may be needed, especially on the most stubborn of hair.
• Stubborn hairs are fine, thin, peach fuzz-like around the face, labia area and new hairs that are growing after final treatments in all treatment regions.
• Laser hair removal is 75% to 85% reduction. Laser will not remove blond, gray, thin or peach fuzz-looking hair.
• The Laser will only destroy thick, dark, coarse hair that is in the first stage of hair growth. When attached to the blood supply, the laser will travel down the hair shaft and kill the blood supply with high-intensity heat. The hairs that are not in this phase (50% of them are NOT in the first three sessions) will need to wait and be treated at the next session. This is why it's very important to commit yourself to at least 8 sessions for true results. After your 8^th treatment, we can discuss electrolysis to get rid of stubborn hair if need be.
• DO NOT wax, sugar, pluck or epilate during your laser treatments unless instructed by Ashley. The end goal at session 6 is to train the hair to be attached to the blood supply. HOWEVER, you may ONLY shave TWO to THREE weeks after your laser treatment.
• Throughout your sessions, you will notice NEW growth. This is NOT the hair coming back! These are new follicles forming and creating new hair that we cannot control. FYI you may see an influx of new hair at session three. Don't panic; this is normal as the follicles that were forming during your first session are now starting to sprout. This is a good thing, as we now have new hair attached to the blood supply to destroy!
• Please keep in mind certain factors will generate hair growth. Such as; hypo/hyper thyroid, medications, stress, change in diet, weight gain/loss, coming off and on birth control, hormonal imbalance, PCOS (Polycystic Ovary Syndrome), pregnancy, miscarriages, breast feeding Etc.
• Facial laser hair removal is the hardest to treat due to hormonal imbalances and fast growth rate. (as stated above) These areas include: upper lip, chin and neck area. Electrolysis is an Ideal treatment for facial hair removal after laser treatments are complete. Approximately 6-8 laser treatments.
• Treatments are recommended 6-12 weeks apart. The more hair you have, the better the result! However, if you let treatment lapse for too long, the pattern of hair growth is disrupted and may result in additional treatments.
• Reminders are sent the day before your treatment. If I do not receive a response by 8:00 pm the same day, I will assume you do not wish to continue treatment and your appointment time will be given to another client. If you have bought a package, your session will be lost.
• Please avoid direct sun 24-48hrs before and after laser treatment.
• Please avoid high-intensity heat (hot steam showers, saunas/steam rooms) for 24-48 hours after your laser hair removal treatment. The treatment may cause mild inflammation. Keeping the skin cool with Alo and an ice pack is ideal. 20 mins at a time.
• Always avoid oils, lotions, and makeup on desired treatments before treatment.
• We ask that the desired area be exfoliated and closely shaved the day before treatment. The closer the shave, the better and easier the pain-free treatment.
• Please do not hesitate to contact Ashley with any questions, issues or concerns.
• Regarding no-shows and short cancellations: Any no-show or short cancellations will result in lost treatment time. If you have purchased a package, the amount for that appointment will be lost. Or, a cancellation charge will apply. Thank you for respecting our time and the time of others.

Eyelash Aftercare

Follow the aftercare instructions for your treatment to help protect your lashes and keep your results looking their best.

Eyelash Extensions Aftercare

Your natural lashes continuously grow and shed, so some extension loss is completely normal.

For the best results, maintenance fills are generally recommended every 2–3 weeks.

First 24 Hours

The first 24 hours are especially important while the lash adhesive fully cures.

• Keep your lashes completely dry for the first 24 hours.
• Avoid water, steam, high humidity, saunas, and excessive moisture.
• Do not wash or soak the lashes during this time.

Daily Care

After the first 24 hours:

• Gently clean your lashes every day using an oil-free foaming cleanser.
• Brush your extensions daily with a clean lash spoolie.
• Avoid oil-based products around the eyes, as oils can weaken the adhesive.
• Do not pick, pull, or rub your extensions.
• Try not to sleep directly on your face or press your lashes into your pillow.

Natural Lash Shedding

It is normal to lose extensions as your natural lashes shed.

Lash growth happens in cycles, so your lashes may look fuller some weeks than others. You may also notice more shedding during certain times of the year.

Lash Fills

For the best appearance, book your fill within 3 weeks.

Appointments after 3 weeks may require additional work and could be charged differently or require a new full set.

Problems or Reactions

If you experience any problems with your extensions, please contact Ashley as soon as possible, preferably within 3 days of your appointment.

If you experience an allergic reaction, contact Ashley immediately so the extensions can be professionally removed.

Do not attempt to remove eyelash extensions yourself, as this may damage your natural lashes.

Questions or Concerns

If you have any questions or concerns about your lashes, please contact Ashley.

Phone/Text: (905) 920-7229

Appointment & Cancellation Policy

Please arrive on time for your appointment.

Arriving late may reduce your treatment time, but the full appointment price will still apply.

For cancellations within 48 hours or missed appointments:

• After the first occurrence, a credit card may be required to book another appointment.
• If a second late cancellation or no-show occurs, the card may be charged the full cost of the appointment.

This policy helps cover appointment times that cannot be filled at short notice.

Loyalty Program

Love your lashes?

Refer someone using Ashley's referral card. If they book and attend their appointment, you can receive $5 off your next fill.

You can also leave a review on the Smooth Skin Niagara Facebook page to receive another $5 off.

Lash Lift & Tint Aftercare

Your lashes may initially look slightly clumped because of the conditioning oil applied after your treatment. This oil helps keep the natural lashes moisturized after the lifting process.

First 24 Hours

Allow your lash lift to fully set for the first 24 hours.

During this time:

• Do not wash your lashes.
• Avoid showering or getting the lashes wet.
• Avoid steam and excessive moisture.
• Do not apply mascara.

Brushing Your Lashes

Use your lash spoolie regularly to keep the lashes separated and maintain the lift.

• Always brush your lashes upward.
• Avoid brushing them downward.
• Brush gently to maintain the curl.

Keep Your Lashes Conditioned

Keeping your lashes moisturized is an important part of your aftercare.

• Apply the provided conditioning oil in the evenings for at least 2 weeks.
• Apply a small amount of oil to your lash spoolie and gently brush upward through the lashes.

Once your provided oil runs out, the original aftercare guidance recommends products such as:

• Vitamin E oil
• Coconut oil
• Baby oil
• Bio-Oil
• Xtreme Lash Growth Serum

A mixture of castor oil, Vitamin E oil, and coconut oil may also be used according to the original aftercare instructions.

Sleeping

Try not to sleep with your face pressed into your pillow, as this can affect the direction and shape of the lifted lashes.

How Long Will My Lash Lift Last?

With proper aftercare, your lash lift should last approximately 4–8 weeks.

Microneedling Aftercare

Microneedling is an extremely safe and effective cosmetic procedure. However, as with all treatments, it’s essential to take special care of your skin before and after the procedure for fast recovery and best results.

Microneedling is an innovative cosmetic procedure that uses a device covered with tiny, shallow needles to cause a “micro-injury.” This prompts the skin to stimulate collagen production.

In this way, it promotes smoother, softer, and more youthful-looking skin after just 4–5 treatment sessions. It can be used effectively for a number of concerns, including:

• Fine lines and deep wrinkles
• Scars caused by acne or surgery
• Skin pigmentation issues
• Skin that has lost its plump, youthful appearance

Microneedling Pre-Treatment Instructions

Following the right pre-treatment instructions ensures that your treatment will go smoothly and helps minimize side effects.

Pre-Treatment Tips

• Avoid Accutane in the six months prior to beginning your treatment sessions.
• Do not use topical agents that may increase the sensitivity of your skin, such as retinoids, exfoliants, topical antibiotics, or acids, 5–7 days prior to your treatment.
• Do not take anti-inflammatory medications such as ibuprofen, Motrin, or Advil for at least 3 days prior to your microneedling session. These may interfere with the natural inflammatory process that is critical for skin rejuvenation.
• Avoid IPL/laser procedures, unprotected sun exposure, or sunburn for at least 2 weeks prior to your procedure.
• No waxing, depilatory creams, or electrolysis to the area being treated for 5–7 days prior.
• Do not shave the day of the procedure to avoid skin irritation. If there is dense hair present in the treatment area, shave the day before you arrive for your appointment.
• If you’re prone to cold sores, take an antiviral agent for 2 days prior to and the day of the treatment.
• Avoid blood-thinning agents for one week prior because bruising is a common side effect of microneedling.

Day of Treatment

Knowing what to expect on the day of your microneedling treatment will make this procedure as comfortable and anxiety-free as possible for you.

What to Expect at Your Appointment

• Your skin will be cleaned so it’s free of lotion, oil, makeup, powder, or sunscreen. If you wish, you can wash your face in the office upon arrival.
• You will be asked to inform your skin care specialist about any relevant changes in your medical history and all the medications you’re taking.
• Your specialist will ask if there are any cosmetic tattoos in the treatment areas.
• 30–45 minutes prior to your treatment, topical lidocaine will be applied to your skin.
• The microneedling treatment is an in-office procedure that typically takes up to 60 minutes to complete.

Post-Treatment Instructions

As with any cosmetic skin treatment, it’s important to look after your skin following a microneedling procedure for best results.

Post-Treatment Tips

• Do not take any anti-inflammatory medications for one week after the procedure.
• Do not use ice on your face, and avoid using arnica/bromelain. These may interfere with the natural inflammatory process that’s critical for your skin rejuvenation.
• Avoid sun tanning and prolonged exposure to direct sunlight for at least 2 weeks. After 24 hours, always use sunblock (SPF 30 or higher) and wear a hat if you’re outside.
• Use a painkiller, such as Tylenol, if you experience any soreness.

The Healing Process: What to Expect

Microneedling is a quick and non-invasive cosmetic procedure with minimal side effects. However, it’s quite normal to experience the following:

Day 1–3

A sunburn-like effect is normal. Your skin may feel tight, dry, or sensitive to touch. Treat the skin gently by washing it with a gentle cleanser and cool water, and use only your hands to pat dry no earlier than 4 hours after treatment.

Some redness may also be present, and in some cases, patients may experience slight bruising that can last for 5–7 days and temporary swelling for 2–4 days.

• Avoid strenuous exercise that causes sweating, as well as jacuzzis, saunas, and steam baths for up to 48 hours.
• Use only mineral makeup after 24 hours.
• Sleep on your back with the head of the bed elevated to minimize swelling or pain as needed.

Day 2–7

Peeling may start 3–5 days after the treatment. You’ll notice skin dryness and flaking, which is due to an increased turnover of skin cells.

DO NOT pick, scratch, or scrub treated skin.

Important information: You must allow the old skin to flake off naturally and keep it moisturized at all times. Talk to your skin specialist about which products to use.

Day 5–7

You may start your regular skin care products again once your skin no longer feels irritated. Most patients notice continued skin improvement over the months following their last treatment.

For best results, we recommend follow-up and repeat microneedling treatments every 4–6 weeks, with a series of 3–5 treatments depending on your personalized care plan.

Celluma LED Aftercare

Celluma LED light therapy is a gentle, non-invasive treatment with no downtime. Following a few simple guidelines before and after your session helps you get the most out of each treatment.

Each session lasts about 30 minutes, during which the light panel is positioned close to your skin while you relax. You may feel mild warmth — most clients find the treatment comfortable and relaxing.

Before Your Treatment

LED light works best on bare skin — many skincare and makeup formulas contain minerals that can deflect the light and reduce how much energy your skin absorbs.

• Arrive with skin that is clean, bare, and dry — free of makeup, moisturizer, sunscreen, lotions, or oils.
• If needed, you can cleanse your skin at the studio before your session.
• Protective goggles are provided — avoid looking directly at the light during your session.
• Let Ashley know about any medications or products you’re using that may increase light sensitivity.

After Your Treatment

Your skin may be slightly more sensitive to sunlight after LED therapy, so protection and gentle care are key.

First 24–48 Hours

• Apply a broad-spectrum SPF 30+ sunscreen daily, and avoid direct sun exposure for 24–48 hours.
• Avoid hot showers, saunas, steam rooms, and vigorous exercise for at least 24 hours, as heat can aggravate sensitive skin.
• Skip exfoliating products, retinoids, and strong acids (AHAs/BHAs) for at least 48 hours.
• If possible, let your skin breathe and avoid makeup for 24 hours. If makeup is needed, choose a lightweight, non-comedogenic or mineral formula.
• Avoid picking or scratching the treated area if it feels sensitive or tight.

Keep Skin Hydrated

• Apply a gentle, hydrating moisturizer — ingredients like hyaluronic acid, glycerin, or ceramides work well.
• Drink plenty of water to keep your skin hydrated from the inside out.
• Right after treatment is a great time for your serum or moisturizer — your skin absorbs products especially well in the first 30–60 minutes post-session.

What’s Normal

Mild redness or sensitivity is normal and usually fades within a few hours. If redness or irritation persists beyond a day or two, let Ashley know.

For best results, LED treatments are typically done as a series — often 2–3 sessions per week over several weeks — depending on your personalized plan.

OxyGeneo Aftercare

The OxyGeneo 3-in-1 Super Facial exfoliates, oxygenates, and infuses your skin in a single treatment — with no downtime. Because the exfoliation leaves fresh, new skin cells at the surface, your skin is more sensitive to sunlight and active products for the first few days.

Temporary redness, tightness, or tingling are normal reactions that typically settle within a few hours to 72 hours, depending on your skin sensitivity.

Before Your Treatment

• Stop using retinoids, alpha hydroxy acids (AHAs), and beta hydroxy acids (BHAs) at least 72 hours before your facial.
• Do not wax, shave, thread, or receive laser hair removal on the treatment area for 48 hours before your treatment.
• Avoid excessive direct sunlight — skin that is sunburned cannot be treated.
• If you have a history of cold sores, let Ashley know before your appointment.

After Your Treatment

First 24–48 Hours

• Apply a hydrating mask or moisturizer, followed by a broad-spectrum SPF 30+ sunscreen — the exfoliation process increases your skin’s sensitivity to sunlight.
• For best results, avoid makeup for 24 hours. If you must wear makeup, apply a light mineral formula with a clean applicator or clean hands.
• No exercise, hot tubs, saunas, steam rooms, swimming pools, or massage until your skin is back to normal — about 24–48 hours.
• Use only lukewarm water on your face for 24–72 hours.
• Avoid touching your face unnecessarily — do not pick or squeeze any blemishes.

Products & Other Treatments

• Avoid mechanical and chemical exfoliation for at least 72 hours.
• Wait 7 days before resuming active ingredients such as Retin-A (tretinoin), Renova, Differin, glycolic acids, or other exfoliating agents — including cleansing brushes like Clarisonic.
• Do not have fillers or Botox within 1 week of treatment in the treated area.
• Wait 3 weeks before additional treatments such as peels, microdermabrasion, laser, or light therapy.
• No bleaching, tweezing, waxing, threading, depilatory creams, or electrolysis on the treated area for 2 weeks.
• Keep your skin hydrated and stick to gentle skincare products while it settles.

Results & Rebooking

You will likely see results immediately, and your skin can feel smooth and hydrated for one to four weeks with appropriate home care.

For best results, treatments are recommended about 4 weeks apart — prebook your next appointment before you leave.